Discover the Power of Modern Manners

Ellen Reddick, partner in Impact Factory Utah, will present the powerful Professional Presence Seminar. Generally given to corporations, businesses and universities this seminar will be an open to the public.

Join Ellen for a radical refresher course in business etiquette that will boost your self confidence in the social and business arenas and catapult you head and shoulders above the competition. Through demonstration and in-class exercises, you will polish your people skills and learn: the top twelve etiquette mistakes, skills to increase your social aptitude and business savvy, dining do’s and dont's, introductions and a proper handshake, conversation skills, and telephone and electronic etiquette.

Good manners are good business. Successful professionals possess personal skills that make the difference in relationships: confidence in one's self and sensitivity to the personalities of others. Because 85% of your success in business is based on your people skills, your demeanor and behavior toward others are as important as your technical abilities and professional competence. Refine your etiquette skills and you will represent your organization with poise and assurance

What You Will Learn
• General Business Etiquette – Rules and Benefits
• Making the Most of First Impressions 7 seconds & 12 words
• Body Language Basics
• The Top Ten Most Distracting Behaviors Every Professional Should Avoid
• Sound as Good as You Look - The Power of Your Voice
• Lower Your Voice - Raise Your Salary
• Words That Work
• Greetings and Introductions
• Power Tools & How to Use Them-Business Cards, Name Badges, Thank You Notes
• Dining Know How
• Dining Mistakes That Kill Deals
• Telephone Etiquette - The important things to do
• Smart Cellular Use
• Voice Mail Essentials
• E-Mail Etiquette
• Texting, Camera phones, and more
                                     
                                    Build Your Competitive Edge